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Notification Center: your inbox for work that needs you

Last updated 2026-10-19

Where notifications live on mobile and desktop, what the red unread dot means, how tapping a notification opens the right document, which notifications you can turn off (and why urgent ones cannot be turned off), what the “Simulated” label means, and what supervisors receive.

The Notification Center is one shared inbox for the whole system. It only holds things you need to know or need to act on: a task assigned to you, an approval waiting for your decision, a task that is overdue, or a problem reported on site. Plain status changes that need nothing from you are not sent here.

How a notification reaches you

Where to find it on mobile#

AppWhere the entry is
WMSBottom tab “Notifications”
TMS / Drayage / YMS / Attend / AI Rollie / LastMile Sort / LastMile DriverBottom tab “Notifications”
RMS / FleetOpen “More”, then tap “Notifications”

The red unread dot#

A red badge on the tab (or on the Notifications row in More) shows how many notifications you have not read yet. Opening the list and reading a notification lowers the count; use “Mark all as read” at the top of the list to clear everything at once. Urgent notifications are marked with a red edge and an “Urgent” label, and the list is grouped by date so today’s items come first. On mobile, each app shows its own task notifications — warehouse tasks in the WMS app, yard items in the YMS app — and the badge counts the unread you can see in the app you are in. Announcements and other messages that are not about a task appear in every app.

Tap a notification, land on the document#

Tapping a notification marks it as read and opens what it is about: a task notification opens the task, a return approval opens the return, a consolidation notification opens the consolidation board. A few notifications have no matching mobile page (for example a purchase-order approval, or a shipment that needs a short-ship decision) — those show the message only on mobile; open them on desktop to jump to the document. One exception on desktop: a released wave opens the wave monitor list (there is no single-wave page), where you can find the wave by its number.

On desktop: the bell#

On desktop, the bell at the top of the screen shows your unread count. Click it to see the latest 10 notifications; click one to mark it read and jump to its document. “See all” opens the full Notification Center page, where you can filter by app, by category (Tasks / Approvals / Alerts) or unread only, mark everything as read, and change your notification settings.

What kinds of notifications are there?#

CategoryExamplesCan I turn it off?
TasksNew task assigned, task due soon, task cancelled, task force-closed, new replenishment taskYes, per type (except overdue — see below)
ApprovalsPurchase order waiting for approval, purchase order decided, return waiting for approval, return decidedYes, per type
AlertsWave released, orders ready to pack together, receiving problem reported, count does not match the systemYes, per type
Urgent (inside the categories above)Task overdue, picking shortage needs your decision, short shipment needs your confirmationNo — urgent notifications cannot be turned off

Notification settings: what you can turn off#

On mobile, open Notifications and tap the gear icon at the top to reach Notification Settings. On desktop, open the Notification Center page — the settings are on the same page. Settings are grouped by category, and you can switch a whole category or a single type. There is also a small SMS switch per type: it controls whether that type would also try the text-message channel (today that channel is simulated — see “Simulated” below).

Urgent notifications cannot be turned off. A task that is already overdue, a picking shortage waiting for your decision, or a short shipment waiting for your confirmation must reach you — if these could be switched off, work would silently stall. In Settings they show as locked on; trying to turn one off is rejected with a plain-language message saying urgent notifications stay on.

What does “Simulated” mean?#

Some notifications carry a grey “Simulated” label (you will see it in the desktop bell dropdown). It refers to the extra channels — text message and email — not to the in-app notification itself, which is real and was delivered to your inbox. Simulated means: the system recorded that it would have sent a text message (or email), but no real message was sent. Text messaging is still in simulation because no SMS provider is connected yet, and no notification type has email turned on yet, so nothing is emailed either. When those channels go live for real, the label disappears for messages that were actually sent.

For supervisors: what you will receive#

  • A copy when a task assigned to someone on your team goes overdue (the worker gets it too — urgent, cannot be turned off).
  • Picking-shortage decisions that need a supervisor: when stock runs short while picking, the person in charge of the outbound order — or the warehouse supervisor — gets an urgent notification to decide what to do.
  • A note when a task was assigned to someone who has no login account yet: the assignment goes to the supervisors instead, with a plain note naming the person and saying they cannot see the task yet — please follow up with them.
  • Wave releases also reach the pickers involved and their supervisor, so the team knows picking work is coming.
You only ever see your own notifications. The center is scoped to you and your organization — reading or marking someone else’s notification is not possible, and supervisors receive their own copies rather than opening yours.