Drayage Stage Durations: Where Do Containers Wait — Terminal, Road or Warehouse?

See the average, median (P50) and P90 time each container spends in pickup, transit, delivery and empty return — split by terminal, driver and warehouse.

When a container feels "slow", the argument is usually about where it waited: at the terminal, on the road, or at the warehouse. Stage Durations settles it with your own records. Open Drayage → Stage Durations (/drayage/stage-duration), pick a date range, and Docklify measures — for every order in that period — four stages from the event timestamps your team and drivers already record: Pickup (arrived at the pickup point → departed), In transit (departed pickup → arrived at delivery), Delivery (arrived at delivery → departed), and Empty return (departed delivery → empty container returned).

Read the four stage cards#

Each stage card shows the average duration, plus P50 and P90 underneath. Read them together: the average tells you the typical experience, P50 is the middle order (half were faster, half slower), and P90 is the slow tail — if P90 is far above P50, a minority of bad trips is dragging the stage, which is exactly where to dig. Click a card to open that stage, then use the By terminal / By driver / By warehouse tabs to see which terminal, driver or warehouse the time concentrates in. A stage counts toward the period in which it ended, and dates follow your organization timezone (shown at the top).

Missing records are counted, never guessed#

A stage only counts when both its start and end events were recorded. Under each stage you will see how many orders were left out and why: missing start, missing end, end recorded before the start, or the stage ended outside the selected period. Left-out orders never enter any average — Docklify would rather show you a smaller honest number than a bigger invented one. If a stage shows many "missing end" orders, the fix is operational, not statistical: drivers record the departure event in the Docklify mobile app when they leave a pickup or delivery point, and the next period will count those trips. For Empty return, the return time comes from the container's empty-returned record first, or the order's recorded return time — the page shows how many came from each source.

Docklify features used in this article#

• Stage Durations (/drayage/stage-duration) — the four stage cards and the terminal / driver / warehouse tabs in this article.
• Order events on the mobile app — drivers record arrived / departed at pickup and delivery; those records are what this page measures.
• Container tracking timeline — the empty-returned record is the first source for the Empty return stage.