Repairs and fuel: work orders that flow, refuels in 30 seconds

Repairs reuse the Tickets engine: photo reports from the phone, dispatch → fix → accept → settle on desktop, costs audited by parts and labor. Fuel: log a refuel in 30 seconds on the phone; the desktop shows MPG trends and flags sudden drops or impossible fill-ups.

Report a fault from the phone#

1. On the phone: Fleet → Report. Pick the truck, take a photo of the problem, describe it in plain words.
2. Tap "Submit report". That’s it — the report becomes a repair work order linked to the truck.
3. Breakdown from a failed DVIR? The inspection result page creates the same work order in one tap.

The repair flow on desktop#

• Fleet → Work orders. The list shows order number / vehicle / subject / status / priority / source / cost / created time.
• Dispatch → repair → accept → settle: assign it to a shop or a mechanic, do the fix, accept the result, settle the bill.
• Cost audit: labor + parts are checked separately; acceptance writes the cost into the maintenance record, so the same repair shows up under the vehicle’s Cost tab.

Log fuel in 30 seconds#

1. On the phone: Fleet → Fuel. Pick the truck → odometer → fuel amount → money → station. Done.
2. The odometer must be higher than the last refuel — a lower number is rejected, so fat-finger mistakes don’t corrupt your MPG.
3. After submitting, you see this fill-up’s MPG and land on the history tab with your last 50 refuels.

MPG trends and alerts on desktop#

• The vehicle’s Fuel tab: stat cards (total fuel, total spend, average MPG by the tank-to-tank method, lifetime miles), an MPG trend chart, and the refuel table.
• Alerts flag the suspicious: MPG suddenly down 20%+ (theft? leak? engine trouble?), or one fill-up bigger than the estimated tank.