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TMS Reports: Transport Performance and Cost Reports

Last updated 2026-10-22

Five standard reports in TMS → Reports — volume, on-time rate, cost, exceptions and carrier payables — over the last 7, 30 or 90 days, with summary cards on top and a CSV export on every tab.

Day to day you work order by order; the reports page is where you step back and look at the whole transport operation: how much freight moved, whether it arrived on time, what it cost, where the exceptions are, and what you owe each carrier. All of it is in one place — TMS → Reports (/tms/reports) — as five standard reports that are always ready, with nothing to build or configure first.

Step 1: Pick the period and read the summary cards#

  1. Open TMS → Reports (/tms/reports). The subtitle says what the page is: standard operating reports — volume, on-time, cost, exceptions and carrier payables.
  2. At the top right, pick the period: last 7, 30 or 90 days. Everything on the page — the summary cards and all five reports — is recalculated for that period.
  3. Read the four summary cards: Orders (how many transport orders in the period), Freight (total freight), On-time rate, and Avg cost / order.
  • The On-time rate card turns green at 95% or above, and orange below that — you can spot a slipping operation without reading the number closely.
  • The Avg cost / order card also shows the previous period’s average next to it, so you can see whether the cost per order is going up or down compared with the period before.
  • If there is nothing to measure yet — for example no delivered orders in the period — the on-time rate shows a dash instead of a made-up number.

Step 2: Volume — how much moved, day by day#

The Volume tab is the first tab, and the simplest: one row per day in the period, with the number of orders that day and the freight for that day. Use it to see busy and quiet days, and to check that a busy week on the warehouse floor matches what transport actually moved — Docklify TMS → Reports → Volume tab.

Step 3: On-time — which carriers deliver on time#

  • One row per carrier: how many orders it delivered in the period, its on-time rate, and how many exceptions it had.
  • The on-time rate is colour-tagged: green at 95% or above, orange from 90% to just under 95%, red below 90%. Sorting your carriers by colour is the fastest carrier review there is.
  • Read the exceptions column together with the rate: a carrier can look punctual overall and still be the one generating most of your exceptions.

Step 4: Cost — where the freight money goes#

The Cost tab breaks the same freight total down three ways, in three tables stacked on the page: by lane, by carrier and by mode. Every table shows orders, total and average per group, so you can compare like with like — which lane is getting expensive, which carrier costs more per order, and how the modes stack up. You will find it in TMS → Reports → Cost tab.

Step 5: Exceptions and carrier payables#

  • Exceptions tab: one row per carrier that had exceptions — exception count, delivered count, and the exception rate. Carriers with no exceptions do not appear here, so the tab is a clean problem list.
  • Carrier payables tab: one row per carrier — how many freight bills it has in the period and the total payable. This is the table to reconcile against what the carrier actually invoices you.
  • Both tabs follow the period picked at the top of the page: change 30 days to 90 and the problem list and the payables are recalculated with everything else.

Exporting a report to CSV#

  1. Set the period first (7, 30 or 90 days) and open the tab you want — the export always covers the period and the tab you are looking at.
  2. Click “Export CSV” above the table. A CSV file downloads straight away, named after the report and the period (for example tms-volume-30d.csv).
  3. On the Cost tab, the export button gives you the by-lane table as CSV — the first of the three cost tables on that tab.
  4. Open the CSV in your spreadsheet tool to sort, chart or share it — the numbers are the same ones you saw on the page.
Make the period part of the habit: compare like with like. A 7-day view is for spotting this week’s problem carrier; a 90-day view is for contract conversations. Switching the period changes every number on the page at once, so say the period out loud when you quote a number from this page in a meeting.

Docklify features used in this article#

  • Reports page with 7 / 30 / 90-day period switch and summary cards — TMS → Reports (/tms/reports)
  • Volume report (orders and freight by day) — TMS → Reports → Volume tab (/tms/reports)
  • On-time report by carrier with colour-tagged rates — TMS → Reports → On-time tab (/tms/reports)
  • Cost report by lane, carrier and mode — TMS → Reports → Cost tab (/tms/reports)
  • Exceptions and carrier payables reports — TMS → Reports → Exceptions / Carrier payables tabs (/tms/reports)
  • Export CSV on every report tab — TMS → Reports → Export CSV (/tms/reports)