COD: cash on delivery collection and settlement
Last updated 2026-10-16
How drivers collect cash/card/QR payments at the door, and how the end-of-day handover reconciles.
COD orders show a 💰 badge with the amount. At the stop the driver picks cash, card (bluetooth POS), or QR, enters the received amount, and confirms. Rule: received must be ≥ due — underpayment cannot complete the stop (overpayment is recorded as a tip).
The driver’s COD page shows collected vs. pending handover totals. At end of day, [Settle] confirms the cash count; dispatch sees every order’s collection status on desktop.
The desktop pending-handover list searches server-side: type an order number or recipient name and it searches the whole unsettled pool (not just the visible page), with the total count reflecting the search.