FAQ
Help Center/FAQ/How do I add a new employee account?

How do I add a new employee account?

Last updated 2026-10-13

Tenant admins invite staff by email from the Admin app, then assign a role and operation skills.

Only tenant admins can create accounts. Staff accounts are separate from employee records: the account is what the person signs in with, and it can be linked to their employee profile.

  1. In the Admin app, open staff / member management and invite the new employee by email.
  2. Assign a role. New warehouse users get all operation skills (receiving, putaway, pick, pack, ship, load, count) by default — remove the ones they don’t need.
  3. Ask the employee to sign in and verify they see the right apps and menus for their role.
Deactivate accounts promptly when employees leave. Deactivated users can’t sign in, but their history and audit trail are preserved.