Does the mobile app work offline?
Last updated 2026-10-13
The mobile app needs a network connection — scans, lookups, and submissions all go to the server.
The mobile app does not have an offline mode. Scanning a label, looking up a location, and submitting a task all require a live connection to your tenant’s server.
- If pages time out or scans hang, move to an area with better signal or switch to warehouse Wi-Fi.
- Don’t close the page mid-task on a weak connection — let the submission finish so data isn’t lost.
Dead zones in the warehouse? Report them to your admin — adding an access point is usually cheaper than the lost productivity.