“Device limit reached” — what does it mean?

Each user may use one desktop and one mobile device. Remove an old device to free a slot.

For account security, each user is limited to one desktop device and one mobile device at a time. When you sign in on a new device beyond that, you land on a warning page listing your current devices.

1. On the warning page, find the device you no longer use (check the browser, location, and last-active info).
2. Tap “Sign out” next to it and confirm by tapping a second time — this prevents accidental removal.
3. Once both quotas are satisfied, you enter the app automatically.