FAQ
Help Center/FAQ/How do I reset my password?

How do I reset my password?

Last updated 2026-10-13

Use the reset link on the sign-in page, or ask your admin for help.

You can reset your password yourself from the sign-in page. If the reset email never arrives, your tenant admin can help.

  1. On the sign-in page, tap “Forgot password” and enter your account email.
  2. Check your inbox and spam folder, then follow the link in the email to set a new password.
  3. No email after a few minutes? Ask your tenant admin to verify your account email is correct.
If reset emails never arrive (not even in spam), your company mail server may be blocking them. Ask your tenant admin to check, or contact support.